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SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, …
Starting at $29 per month
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What is SimpleTexting?
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
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Pricing
500 credits
$29
Cloud
per month
1,000 credits
$49
Cloud
per month
2,000 credits
$79
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://simpletexting.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month
Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is SimpleTexting?
SimpleTexting’s text marketing features are used by companies, small businesses, nonprofits, healthcare providers, churches, and other organizations to reach their audiences by sending mass text alerts, providing customer service, or creating automated campaigns.
SimpleTexting Screenshots
SimpleTexting Video
Reach Customers with Text Messages
SimpleTexting Integrations
SimpleTexting Competitors
SimpleTexting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada |
| Supported Languages | English |
Frequently Asked Questions
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
SimpleTexting starts at $29.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of SimpleTexting are from Small Businesses (1-50 employees).
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(29)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, users can connect with their supporters by providing exclusive content and gathering valuable feedback. The short-code setup enables churches to instantly reach out to visitors and keep them updated on various ministries.
For marketing purposes, SimpleTexting serves as both a mass and niche marketing tool, allowing users to send personalized messages, as well as links, forms, and surveys. It proves particularly useful in communicating with conference attendees, providing timely announcements and accommodating schedule changes. Moreover, SimpleTexting meets the communication preferences of Gen Z individuals who find email obsolete.
Non-profit organizations and sports teams also benefit from SimpleTexting's capabilities. A minor league baseball team utilizes it to inform fans about upcoming games and maintain their engagement. Meanwhile, a weather consulting service effectively delivers weather updates and associated PDFs to clients. In the healthcare sector, SimpleTexting aids in sending news updates and deals to patients.
The product provides seamless communication experiences for appointment reminders, connecting with unreachable clients via phone, notifying clients of upcoming program offerings, and ensuring fitness boutique studio owners are informed about retail lookbook releases.
It is an effective tool for creating connections beyond event encounters through keyword texting and automatic replies, linking new acquaintances to online communities. Marketing departments utilize SimpleTexting for customer communication and offers dissemination while onsite marketing campaigns employ it to distribute rewards to potential users for engaging with platforms.
Additionally, SimpleTexting streamlines mass communication within organizations by sending reminders for appointments and reaching out to individuals who cannot be contacted by phone. Meal packing events become organized more efficiently with SimpleTexting by engaging populations and volunteers while enhancing the overall client experience.
For churches without an email newsletter system, SimpleTexting facilitates updates and reminders transmission to congregations. App developers leverage the product's capabilities for driving app downloads via SMS shortcodes. By sending mass text messages, SimpleTexting allows organizations to disseminate project donation requests and live streaming alerts to volunteers, supporters, and donors.
On the internal front, SimpleTexting proves invaluable for sending immediate messages to staff, members, and guests. The platform boosts attendance and social media live views. It is also employed for marketing purposes by promoting coding classes and events while being a vital channel for critical customer communication. Lastly, SimpleTexting assists in contacting leads in the homebuilding industry, ensuring efficient communication tracking through a linked database system.
Users commonly recommend SimpleTexting for its affordability and helpful staff. They suggest that small brands looking to get started, especially for recruiting purposes, should consider using SimpleTexting. Many users find the interface easy to use, customizable, and appreciate the user-friendly dashboard. Outstanding customer support is also frequently mentioned as a positive aspect of SimpleTexting. Users recommend it for companies that want an easy-to-use interface for sending customizable texts. SimpleTexting is also praised for its great communication tool, ease of installation, and simplicity. Additionally, users find the customer service to be great and comprehensive support is available through helpful tutorial videos.
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Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
We use SimpleTexting to engage with monthly supporters. It's a perk monthly donors receive when they sign up, and through texting, they have access to exclusive content that is just for them, or they receive it before others. We also solicit feedback and enjoy hearing from supporters through SimpleTexting as well. For us, it's a way to highlight the relational aspect of joining our organization as a supporter and the nature that the organization and its donors are in the work together.
- Easy, quick and simple set-up, you can hit the ground running
- Tracking texts sent, texts received for easy communication
- Ways for people to sign-up and opt-in to receive texts is easy and clear
- It has been difficult to use the platform on one account for more than one purpose (toll-free texting AND shortcodes, for example)
- I don't hear about product updates unless I visit the website; it would be beneficial if there were even a newsletter for existing customers
- There isn't an integration for our organization's current CRM
March 25, 2022
SimpleTexting in the home building industry
We use SimpleTexting to contact leads about building a custom home for them. We also use it to stay in communication with current clients and link this to our database system that tracks communication for our records. It has been very useful and user-friendly!
- Notifications.
- Tracks times waiting.
- Provides details on the contact that you can modify as well.
- Limitation on characters in the text.
April 30, 2020
Great potential--if they fix it, they'll have a winner!
I use the SimpleTexting to send out weather updates and attached PDFs to my Weather Consulting clients. I use both the main texting functionality and the campaign scheduling functionality with my updates to clients. I also use the mobile app functionality with my updates. I am the sole user of this platform. Many of my customers wanted updates via text, so this is why I explored the service.
- Campaign scheduling
- Attaching assets to text messages
- Rollover credits
- A lot of glitches and bugs, with promised fixes that keep dragging on for some time.
- Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh.
- Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read.
- Also, sometimes new notifications don't show up.
January 17, 2020
SimpleTexting increases clients at nonprofit
Our whole organization uses SimpleTexting. We use it daily to remind clients of their appointments and two to three times a week to reach out to people we haven't been able to reach via phone. We also use it to alert clients of upcoming program and service offerings and reset appointments when clients have missed them.
- Simple.
- Easy to use.
- Great interface.
March 12, 2019
Simple and Reasonably Priced
We are currently using SimpleTexting as a means to communicate updates and reminders to a portion of our church congregation members (the English-speaking department within a Korean immigrant church). We currently don't have the capacity to sustain an email newsletter system, so mass-texting has been a workaround solution in sending pertinent updates.
- Simple, user-friendly interface.
- Clear and straightforward billing/subscription model.
- Web/embed integrations can be more fleshed out in terms of customization; I often feel limited in the way I can use the integrations and add-ons which deters me from using them at all.
March 06, 2019
Our Go To
Across our small business, we utilize SimpleTexting to let over 700+ fitness boutique studio owners know of retail lookbook releases put together by our team of professionals. Not only do we give a brief introduction that the lookbook is live -- we also include a link within the text for clients to directly follow to preview the lookbook. We do this in conjunction with sending out a mass email through MailChimp but find it to be of quicker access if someone sees a link via text.
- Campaign development
- Importing of a contact list
- Customer service through the chat portal
- Saving campaigns that have not been sent in a draft
- GIF capability without having a viewer follow a link
February 27, 2019
SimpleTexting great for getting out information quickly
Our organization uses SimpleTexting to send alerts out to our subscribers. We are faith-based, so when we have an issue that we'd like prayer for we send out a text to our subscribers letting them know what the issue is. All of the staff has login access to our account so that anyone can send an alert as needed.
- SimpleTexting provides an easy to use dashboard that lets you see everything at a glance. Whether you want to send out a new message or see who has responded to previous messages, it's all there on the dashboard.
- If you get stuck there is a chat box right on the screen to help walk you through any issues you might have.
- The analytics are simple but helpful to see how the text campaigns are being received. You can see how many messages were sent, if there were any responses, and if anyone chose to opt-out.
- I have not come across any areas that need improving yet.